Meet The Client
- Client: Fix First Heating
- Location: Peterborough
- Project Type: Personal Branding Photography
- Date: Initial Photoshoot - July 23 - Updated Edited Case Study September 2025
Key Deliverables
Key Deliverables
Fix First Heating received a professional gallery of over 100 high-resolution images, designed to tell the story of Chris and his apprentice Sam through authentic, natural moments.
- Action shots of Chris carrying out boiler repairs and services, capturing the detail and precision of his work.
- Mentorship moments, showing Sam learning hands-on skills from Chris
- Client interaction photography, including paperwork and friendly conversations,
- Lifestyle portraits outside St Mary the Virgin Church in Marholm, a location with personal meaning to Chris
- Vehicle branding shots featuring the Fix First Heating van, supporting brand visibility and trust
- Clean, consistent images optimised for both web and print use.
About The Client
Fix First Heating is a trusted local business in Peterborough, specialising in the repair, servicing, and installation of domestic gas, oil, and LPG boilers. Known for their reliability and warm, customer-first approach, the company has built a reputation for excellence across the region.
At its heart is Chris, an experienced heating engineer with a ready smile and a passion for doing things right. Alongside him is Sam, his apprentice at the time of the shoot, who has since gone on to qualify in his trade. Their story is one of skill, mentorship, and pride in keeping local homes warm and safe.
What The Photoshoot Achieved
Built instant trust and approachability
Showcased skill and precision on the job
Told the team story through mentorship
Delivered a consistent brand library ready to use
The Client Brief
The aim of this personal branding photoshoot was to create a collection of authentic, professional images for Fix First Heating to use across their website and marketing materials.
The focus was on capturing:
- Chris at work on real boiler repairs,
- The mentoring relationship between Chris and Sam,
- Client-facing interactions including paperwork and aftercare,
- The professionalism of leaving every job clean and tidy,
- Personal branding portraits with meaningful backdrops, including the church where Chris was married,
- Branding and visibility shots featuring the Fix First Heating van.
A great experience working with Nate from start to finish. From planning, through the shoot and into final delivery of the photographs, Nate was friendly and attentive, ensuring that we were always meeting our personal and business objectives. Highly recommend Nate Lansdell Photography for your business's photographs.
The Creative Approach
For this shoot, I worked with natural light to follow Chris through a typical working day. Rather than staging overly formal scenarios, the goal was to create a narrative arc, from the initial knock at the door, to the repair, to the paperwork and goodbye.
I paid attention to details: the tools laid out neatly, the concentration on Sam’s face as he learned, and the warmth of Chris’s ever-present smile. The shoot wasn’t just about showing technical skill, but about communicating trust, professionalism, and the approachable nature that clients love.
The personal touch came through in the portraits outside St Mary the Virgin Church in Marholm, a beautiful setting with deep meaning for Chris, adding heart to his brand story.
A Personal Note from Nate
Because personal branding photography should be about more than headshots, it should tell your story.
Every trade has a story
Fix First Heating isn’t just about boilers, it’s about people. Chris’s smile, his professionalism, and his role as a mentor deserved to be shown.
Photography is trust made visible
The images show not only the technical skill behind the work, but the care and approachability that customers value most.
Where it’s going
This shoot is just the start of telling Fix First Heating’s story. As the business continues to grow, these images will help them build trust and visibility across the Peterborough area.
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